ABOUT THE COMPANY
We are ready to serve you with various needs.
Ronale Orfinada established Jatro Strata Services BPO in May 2017, following a distinguished ten-year tenure in the aviation industry in a leadership role. Recognizing the potential within the business process outsourcing sector, she transitioned to specialize in strata management, with the objective of providing offshore employment services for the professional administrative functions of strata management companies.
Under her visionary leadership, and with the unwavering support of her family and proactive team members, Ms. Orfinada successfully expanded the business to serve numerous strata management companies across Australia. Her exceptional dedication and commitment to excellence have been pivotal in establishing Jatro Strata Services BPO as a trusted partner within the industry. Her ability to consistently deliver outstanding service has not only driven the company’s growth but also garnered the admiration and loyalty of our partners.
Jatro Strata Services BPO offers a comprehensive range of services, including professional and corporate administrative support, back-office operations, and specialized staffing solutions tailored to meet the unique needs of strata management companies. Our commitment to quality and cost-efficiency ensures that our partners can focus on their core business while we manage their administrative requirements.
With a global footprint, we serve clients from various industries, helping businesses of all sizes scale operations, enhance customer satisfaction, and achieve sustainable growth.
Our Mission & Vision
Mission Statement:
At Jatro Strata Services BPO, our mission is to provide exceptional offshore employment services tailored to the professional administrative needs of strata management companies. We are committed to delivering high-quality, cost-efficient solutions that enable our partners to focus on their core business operations while we manage their administrative requirements with excellence and integrity.
Vision Statement:
Our vision is to be the leading Strata Services BPO company, delivering best-in-class services and serving as the one-stop solution provider for Strata Management Companies. We aspire to set the benchmark for excellence in the industry, recognized for our unwavering commitment to quality, innovation, and customer satisfaction.
We envision a future where Jatro Strata Services BPO is synonymous with reliability, efficiency, and excellence, contributing to the sustained success of strata management companies and positively impacting the communities we serve.
CORE VALUES
Excellence
We are committed to achieving excellence in all our endeavors, consistently delivering superior quality, innovation, and value to our clients.
Integrity
We uphold the highest ethical standards, fostering trust and transparency in all our interactions with clients, partners, and employees.
Collaboration
We believe in the power of collaboration, leveraging diverse talents, perspectives, and expertise to achieve shared goals and drive collective success.
Accountability
We take ownership of our actions and outcomes, holding ourselves accountable for delivering results and exceeding expectations.
Continuous Improvement
We embrace change and pursue continuous improvement in our processes, technologies, and skills to adapt to evolving market dynamics and deliver greater value to our clients.
Empowerment
We empower our employees to unleash their full potential, fostering a culture of innovation, creativity, and personal growth.
Customer-Centricity
We are committed to understanding and exceeding our clients’ needs and expectations, delivering personalized solutions and exceptional service that drive long-term partnerships and mutual success.
Social Responsibility
We are dedicated to making a positive impact on society and the environment, contributing to the communities where we operate, and promoting sustainability in all aspects of our business operations.
BENEFITS OF PARTNERING WITH JATRO
1. Expertise and Specialization: Gain access to professionals with specialized skills and knowledge, ensuring high-quality administrative support.
2. Cost Savings: Reduce overhead expenses by eliminating the need for additional staff, office space, equipment and a specialized service providers who can perform at a lower cost.
3. Time Savings: Delegate time-consuming administrative tasks, allowing you and your team to concentrate on strategic initiatives.
4. Flexibility: Enjoy the flexibility to adapt to changing business demands without the constraints of hiring and training new staff.
5. Enhanced Focus: Focus on growing your business while leaving administrative details to experts.
6. Increased Efficiency: Free up internal resources to focus on core business activities, leading to improved productivity.
7. Scalability: Easily adjust the level of support based on your business needs, whether you’re scaling up or down.
8. Improved Risk Management: Benefit from established processes and compliance measures, reducing the risk of errors and regulatory issues.
9. Better Work-Life Balance: Reduce stress and improve work-life balance by offloading administrative burdens.