ABOUT THE COMPANY
We are ready to serve you with various needs.
Ronale Orfinada established Jatro Strata Services BPO in May 2017, following a distinguished ten-year tenure in the aviation industry in a leadership role. Recognizing the potential within the business process outsourcing sector, she transitioned to specialize in strata management, with the objective of providing offshore employment services for the professional administrative functions of strata management companies.
Under her visionary leadership, and with the unwavering support of her family and proactive team members, Ms. Orfinada successfully expanded the business to serve numerous strata management companies across Australia. Her exceptional dedication and commitment to excellence have been pivotal in establishing Jatro Strata Services BPO as a trusted partner within the industry. Her ability to consistently deliver outstanding service has not only driven the company’s growth but also garnered the admiration and loyalty of our partners.
Jatro Strata Services BPO offers a comprehensive range of services, including professional and corporate administrative support, back-office operations, and specialized staffing solutions tailored to meet the unique needs of strata management companies. Our commitment to quality and cost-efficiency ensures that our partners can focus on their core business while we manage their administrative requirements.
With a strong reputation, we support clients from strata industries, helping these businesses of all sizes scale operations, improve customer satisfaction, and drive sustainable growth.
Our Mission & Vision
Mission Statement:
At Jatro Strata Services BPO, our mission is to empower Strata Management companies to stay focused on their core purpose. We are dedicated to providing high-quality, cost-effective solutions that allow our partners to concentrate on their key business operations while we handle their needs with care and excellence.
Vision Statement:
We aim to be the ultimate one-stop solution provider for Strata Management companies and envision a future where Jatro Strata Services BPO is recognized for its reliability, efficiency, and excellence, driving the ongoing success of Strata Management companies and making a meaningful difference in the communities we serve.
We live our CORE VALUES from the H.E.A.R.T.
Guiding every decision, action, and interaction. Each letter represents a principle that shapes our culture.
Living from the H.E.A.R.T. means embodying these core values every day, making them the foundation of our actions and relationships.
Honesty
We are truthful, transparent, and sincere in all our actions and communications.
Excellence
We are committed to achieve the highest possible standards of performance and quality. We continuously improve our processes and striving for outstanding performance in all areas of our work.
pAssion
We are passionate and go the extra mile to pursue our dreams, overcome challenges and accomplish our goals with “Care”.
Responsibility
We are accountable for our actions and decisions, taking responsibility for what is required and performing the task to the best of our ability. Responsibility brings the satisfaction of knowing we’ve made a meaningful contribution.
Tenacity
We never stop, we never quit and we never settle for less. We are determined and we always persevere, overcoming challenges and achieve our goals.
BENEFITS OF PARTNERING WITH JATRO
1. Expertise and Specialization: Gain access to professionals with specialized skills and knowledge, ensuring high-quality administrative support.
2. Cost Savings: Reduce overhead expenses by eliminating the need for additional staff, office space, equipment and a specialized service providers who can perform at a lower cost.
3. Time Savings: Delegate time-consuming administrative tasks, allowing you and your team to concentrate on strategic initiatives.
4. Flexibility: Enjoy the flexibility to adapt to changing business demands without the constraints of hiring and training new staff.
5. Enhanced Focus: Focus on growing your business while leaving administrative details to experts.
6. Increased Efficiency: Free up internal resources to focus on core business activities, leading to improved productivity.
7. Scalability: Easily adjust the level of support based on your business needs, whether you’re scaling up or down.
8. Improved Risk Management: Benefit from established processes and compliance measures, reducing the risk of errors and regulatory issues.
9. Better Work-Life Balance: Reduce stress and improve work-life balance by offloading administrative burdens.