WHO WE ARE
Driven by expertise and united by purpose.
A combination of solid leadership, communication, and access to good resources contribute to productive collaboration, but it all comes down to having people who understand each other and work well together. Not every team needs that one superstar player to excel.
Together we grow. Together we make it happen.
Get to know the team behind Jatro Strata Services BPO. Since 2017, we’ve built a reputation based on providing exceptional professional administrative services for everyone. Behind every successful venture, there’s a talented group of special people who are highly committed to that success. Read all about the team, and feel free to get in touch with additional questions.
Ronale Orfinada
Founder & General Manager
Ronale Orfinada has been a key driver of the ongoing success of Jatro Strata Services BPO since its founding. With her extraordinary skill set, remarkable aptitude, genuine enthusiasm, and unwavering tenacity, she has played a vital role in the company’s impressive progress.
As the Founder and General Manager, Ronale’s leadership has been instrumental in guiding the company’s growth and positioning it for continued success. Jatro Strata Services BPO is confident that under her direction, both the company and the team will continue to thrive and achieve even greater milestones.
“Motivation comes from working on things we care about. It also comes from working with people we care about.”
Jan Paulo Orfinada
Co-Founder & Lead Director
As Co-Founder and Lead Director, Paulo brings a wealth of expertise in management, marketing, sales, and leadership to the company. With a keen strategic vision and a passion for innovation, Paulo has been instrumental in driving the company’s growth and success. His extensive experience in developing targeted management strategies and building high-performance teams has helped position Jatro Strata Services as a leader in BPO industry.
A natural leader that fosters a culture of collaboration and excellence, empowering the team to deliver exceptional results. His forward-thinking approach continues to guide the company as it adapts to the ever-evolving marketplace, ensuring long-term success and sustainable growth.
“The growth and development of people is the highest calling of leadership.”
Mariel Tupaz
Senior Team Leader Administration
Mariel has been an integral part of our growth, consistently contributing to the positive direction of the company.
She has played a crucial role in guiding our team members, helping them understand the complexities of strata management, and instilling the importance of accuracy and excellence in every task.
Her ongoing dedication and commitment to the company’s goals continue to drive us forward, and we are incredibly fortunate to have her as a leader within our team.
“Our greatest weakness lies in giving up. The most certain way to succeed is always to try just one more time.”
Ruth Pring
Human Resource Manager
Ruth is a vital member of our team, playing an essential role in shaping the success of Jatro Strata Services BPO. She excels in setting clear priorities and fostering a positive work atmosphere that encourages collaboration, innovation, and growth.
In addition, she has been instrumental in talent recruitment and management. With seven years of human resources experience, she brings a deep understanding of talent acquisition, employee development, and retention strategies, ensuring that we attract and nurture the best individuals for our team.
We are confident that Ruth’s expertise in building strong teams and fostering an environment where employees can thrive will have a positive impact on both our team’s and the company’s success.
“The nice thing about teamwork is that you always have others on your side.”
Joyce Tupaz
Team Leader Compliance
Joyce is a very well-organized individual with great administrative abilities. She is able to multitask, meet deadlines while working under pressure, and deal with emergencies. She has worked with multiple clients and this exposure has equipped her with a deep understanding of the unique challenges and intricacies involved in compliance. Her expertise allows her to navigate complex situations with confidence, ensuring that both the team and the clients remain aligned with regulatory requirements and industry best practices.
Joyce is a very reliable person with a friendly demeanor and a capacity to collaborate and treat others with respect.
“You don’t have to be great to start, but you have to start to be great”
JL Talao
Team Leader Documentation, Repairs and Maintenance
JL is adaptable, eager to learn, patient, quick to pick things up, committed, and capable both individually and in a team.
We are truly grateful to have JL as part of our team. Her maturity, combined with her unwavering trustworthiness and efficiency, makes her a valuable asset to our organization. With a proven track record of excellence and a strong work ethic, we are confident that she will guide the team towards success, ensuring that we continue to meet and exceed our goals. Her leadership will undoubtedly foster a positive, results-driven environment, and we look forward to the positive impact she will bring to the team as we move forward.
“Teamwork begins by building trust. And the only way to do that is to overcome our need for invulnerability.”
Joy Manansala
Team Leader Finance
With a strong background in strata account management and a wealth of experience serving numerous clients, Joy brings a unique blend of skills and expertise to our organization. As an accountant graduate, she possess a deep understanding of financial management, which will be invaluable in ensuring the efficiency and effectiveness of our operations.
Joy’s ability to understand complex client needs and deliver tailored solutions is a true asset, and we are confident that her capabilities will contribute significantly to our growth and success.
“Find a group of people who challenge and inspire you, spend a lot of time with them, and it will change your life.”